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Try Out Synthesis

CRM Customer Service for 14 Days

Give your service and support teams the capacity to track, manage and resolve issues with a smarter, more effective tool.

Features

Create, edit & manage customer and company information
Assign or remove contract details or services to a contact
Append support tickets & incidents to a contact
Track incident activity & history. Add comments to a ticket
Track pipeline and escalate incident status
Case Management: Set rules to assign tickets to agents
Add a knowledge base with FAQs & supporting documents

Find Out More About Synthesis CRM Customer Service

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