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Synthesis is a suite of cloud-based applications designed to make your organisation more competitive through effective communication and collaboration with customers, staff, and other stakeholders.
Start a Free TrialImprove your business focus, customer service, and agility by managing your entire enterprise communications from a single cloud-based platform that is easy to work and grow with.
Start a Free TrialSynthesis platform facilitates a collaborative culture within your organisation by empowering employees with team-oriented, seamlessly integrated, cloud-based applications.
Start a Free TrialTake the relationships between you and your customers to the next level by streamlining your teams’ workflow, building customer intelligence and enhancing your brand-client interface the smart way.
Start a Free Triala simplified yet powerful and integrated suite of applications.
Build better customer relationships, automate your sales & marketing workflows, and manage all your HR requirements with Synthesis CRM.
a simplified yet powerful and integrated suite of applications.
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Empower your sales team to close more deals with this smart CRM platform for sales automation, lead nurturing and customer data management.
Learn MoreManage all of your organisation’s HR requirements from prospecting employees to handling applications and simplifying the interview process.
Learn MoreGive your service and support teams the capacity to track, manage and resolve issues with collaborative tools.
Learn MoreEnhance productivity and cohesion across your organization with smart and scalable messaging channels.
Learn MoreSupport and engage with your customers through multiple channels seamlessly integrated in one application.
Learn MoreCapture and manage all your customer contact data from one single interface and share it easily with colleagues or within other Synthesis applications.
Learn MoreLeverage your teams’ existing tools and practices to help them schedule, plan and invite people to meetings intelligently & effortlessly.
Learn MoreInteract with your customers and colleagues as if you were all in the same room with enterprise class HD video conferencing.
Learn MoreHigh quality audio conferencing means conversations with your stakeholders as if they were just across the table from you.
Learn MoreStore, manage and search all your essential digital documents securely where and when you need them.
Learn MoreAllow your teams to collaborate in real-time by brainstorming ideas & co-editing documents & ideas on the fly.
Learn MoreShare a slide deck, trouble shoot a technical issue or give a presentation remotely across multiple devices & platforms.
Learn MoreMake sure that communications flow seamlessly across and out from your organization with a feature-rich, reliable and scalable system.
Learn MoreManage inbound calls with intelligence and efficiency by combining our automation with your human touch.
Learn MoreConnect on Synthesis for the freedom to communicate without the cost of onsite hardware.
Learn MoreSave time and money by routing local and toll-free numbers to global, multi-device end-points.
Learn MoreConnected collaboration links your team to the people, information and applications they need, when and where they need them.
Connect with clients or teams across multiple devices and platforms through HD video, crisp and clear audio or both. Distance is no blocker to the folks in the meeting room and the sales team on the road collaborating and ultimately, winning.
You need to be able see what is on each other’s screens to truly understand meaning and messages, be it a sales presentation or just solving a technical issue. Remote desktop access and screen sharing make for effective meetings and save you the time, money and environmental impact of business travel.
Engage you audiences remotely through interactive multimedia presentations. Brainstorm ideas and collaborate with teams in real-time through text co-annotation, drawings and images with a virtual white board tool.
Easily schedule or setup on-demand conferences beyond your premises’ boardroom using Synthesis Audio Conference. Reach out globally through Asergis’ strategically placed POPs in more than 87 countries worldwide.
Leverage the benefits of cloud-based tools with the flexibility to add on more as your needs evolve, and to scale up the services as you grow.
Gain the benefits of cloud-based IP communications without the upfront investment and inconvenience of onsite hardware such as servers or legacy PBX systems.
Synthesis systems can scale up easily as your customer base grows and your team and business expands without changing your infrastructure or disrupting the organisational workflows.
Smart, joined up organisations need the flexibility Synthesis offers to add on additional features seamlessly. Do you need your audioconferencing to work with screen sharing or whiteboarding features? Consider it done.
Manage your entire enterprise communications from a single cloud-based platform without the need for third-party solutions. Full end-to-end integrated solution for all your communications means no silos or complicated integrations between different systems.
Synthesis allows your team to stay connected wherever they are via their desktop phone, laptop, mobile or PC, through a robust IP communication system.
Interactive Voice Response allows your service centre to automate inbound call handling, routing calls to the right person through a set of voice prompts and options.
Synthesis Contact Centre channels all your in-bound voice, email and chat into one system, streamlining your communications and transcribing your voice messages to email.
Communicate with customers through local numbers and have them re-routed to international phone lines with MI Number.
With Synthesis, you can manage and respond effectively to all customer points of interaction from one intuitive interface that seamlessly integrates smart communication solutions and customer relationships management.
Take the relationships between you and your customers to the next level by streamlining your teams’ workflow, building customer intelligence and enhancing your brand-client interface the smart way.
All-in-one Smart CRM platform for sales automation, lead nurturing, and managing customer data in a collaborative environment.
Incident and ticket escalation management to streamline your customer support ticket traffic flow and improve customer service and satisfaction.
Create smart and automated workflows, such as delivering particular content or responding through a preselected channel when the customer contact follows a certain path of action or criteria.
Synthesis Contact Management is the ultimate cloud-based tool to easily manage and share all of your contacts from one interface.
All of the service applications are consolidated and delivered seamlessly through globalised, secure, cloud-based delivery methods accessible across multiple platforms and end-point devices.
Accelerate business growth and profitability in the cloud with Synthesis. Every application and component of the platform is modularised, customisable and can be easily integrated with APIs.
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214, Purley Way
Croydon, CR0 4XG
United Kingdom
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