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Find out more about Synthesis cloud-based services and business solutions. Explore the features and benefits that will help your business and teams improve communication, productivity and customer relationships.
See pricing plans for each of our Synthesis products. Compare and choose which package is best suited for your business goals and setup.
Discover what benefits Synthesis products can offer your business organisation.
Give your service and support teams the capacity to track, manage and resolve issues with a smarter, more effective tool.Start Your Free Trial
Keep those customers happy the smart way with Synthesis CRM Customer Service
Manage customer relationships and process incidents smartly and efficiently across multiple
Allow your customer service teams to collaborate more efficiently by seamlessly sharing contacts, data and best practices.
Track incidents through the entire pipeline, from appending the support ticket to a customer, assigning it to an agent and on to resolving or escalating them as required.
Easily import, add and edit service agent details when a particular incident or company growth requires more staff.
Spend more time pooling ideas and sharing resources and less time on the tedious task of staying on the same page when multiple agents are involved.
Our CRM solution integrates with a sales and marketing module to leverage information and contacts to grow as well as manage your customer base.
The flexibility of a cloud-based application makes it easy to customize the solution to meet your teams’ specific needs/workflows.
Synthesis CRM solution can scale up or down quickly, easily and at a predictable cost as your needs change.
Your data is safe in the cloud and you can immediately access your CRM solution should there be any problem.
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