Introduction
Audio and Web Conferencing provides medical staff with the opportunity to be in touch with each other quickly and easily without any complicated setups. Nurses can quickly reach doctors when needing to consult with them, while doctors can be more efficient when it comes to making decisions, as they can get a second opinion with ease. Training sessions are also more productive as audio conferencing saves on travel time and costs.
Benefits Highlights:
- Clear and quick communication in various time-pressing situations.
- Scheduled or on-demand conferences can be set up from any location.
- High-quality audio conferencing.
- Training and learning sessions can be held with remote participants.
Industry Related Benefits
- Audio conferencing allows healthcare professionals, such as physicians, nurses, therapists, and other medical team members, to communicate clearly and quickly in various time-pressing situations when, for example, they need to consult with each other about the best procedure for a medical operation based on assessment and feedback given.
- A scheduled or on-demand conference can be put up where the medical staff is prompted to dial-in a number and join in the meeting to discuss and coordinate certain important items instead of having to move to a different location within the hospital or clinic.
- High -quality audio conferencing ensures that time-pressed physicians are able to communicate clearly and quickly in urgent or life-threatening situations.
- Training and learning sessions can be held with participants from remote locations joining in from anywhere. Personnel do not need to leave their desk to be taught about the latest medical procedures.
Introduction
Synthesis Audio & Web Conferencing is one hundred percent secure and this makes it ideal for the passage of sensitive data which financial departments may need to share with each other. Decision making is also facilitated through the application as staff may consult with each other regarding any decisions to be taken or tasks to be carried out. Finance personnel also have the option of flexible calling at any time and in any location.
Benefits Highlights:
- Secure and robust IP communication.
- Full flexibility of easy call conferencing.
- Facilitates decision-making.
- Best-in-class audio and ease of use.
Industry Related Benefits
- Audio Conferencing features high quality audio over secure and robust IP communication, making it an optimal solution for financial departments, investment firms, retail bankers, and other companies in the finance industry.
- Full flexibility of easy call conferencing with the added security needed to communicate sensitive information in an industry-compliant way.
- Facilitates decision-making in situations which would otherwise entail separate one-to-one communications over a large number of people often resulting in misunderstanding, misinterpretation and loss of critical time.
- Synthesis Audio Conference application provides a best-in-class audio quality and ease of use to connect people and teams together. Financial service providers such as retail banks, investment firms and insurance brokers can increase collaboration among their key personnel and also connect with other stakeholders in the industry through secure conference calls anytime and anywhere.
Introduction
Within the retail industry, audio conferencing plays an important role when it comes to ensuring smooth operations. Retail outlets, supply chains and stakeholders may constantly keep in touch with maximum ease and minimal complications, thus increasing efficiency and productivity. Communication is bettered and the decision making process made easier, resulting in less bottlenecks and misunderstandings.
Benefits Highlights:
- Keeps communication flowing and collaboration going.
- Improved operations and a better customer experience.
- Timely communication between geographically dispersed employees.
- Allows for quick updates and information to be passed on easily.
- Greater cost efficiency.
- More environmentally friendly option.
Industry Related Benefits
- Retail outlets and supply chains can hold a conference any time with key account holders and other personnel, keeping constant contact between stores, suppliers, warehouses, and sales departments. They can hold scheduled or unscheduled calls any time and keep communication flowing and collaboration going for improved operations and a better customer experience.
- Audio Conferencing can increase team productivity and decision making considerably by ensuring timely communication between geographically dispersed store employees and offices while also avoiding bottlenecks, misunderstanding, or information loss along the communication chain.
- Synthesis Audio and Web Conferencing bridges the gap between retail personnel and clients as it allows for quick updates and information to be passed on easily, quickly, and successfully.
- Audio conferencing within the Retail industry allows for greater cost efficiency as money is saved on transporting people to one location for a conference, as well as on setting up a venue. It also provides a more environmentally friendly option for the same high quality communication.
Introduction
As the manufacturing industry starts making more use of audio conferencing, its efficiency and productivity increase as employees within the various sectors of the industry can communicate with each other faster and with more ease. Warehouse personnel can contact representatives on the move without losing any time or needing to travel. Conferences may be held spontaneously without prior scheduling, allowing for more flexibility and better time management.
Benefits Highlights:
- High quality conference calls over robust IP infrastructure.
- Enhances collaboration across different parts of the operational chain.
- Improves communication, saves time, and reduces latency or bottlenecks.
- Records conference meeting for later reference.
Industry Related Benefits
- Synthesis Audio Conferencing levels up communication and connectivity within your manufacturing and supply chain, allowing easy access to high-quality conference calls over a robust IP infrastructure.
- Enhance collaboration between key product owners or departments across different parts of the operational chain – from warehouse management, to distribution and sales representatives on the move.
- Improve communication, save time and reduce latency or bottlenecks. Keep operations running smoothly and within plan by having more people on the same page at all time.
- Record conference meetings for later reference or for keeping track of action and progress following certain key decisions and updates.
Introduction
When it comes to customer service, lack of adequate communication can hamper the success of issue resolution. Synthesis Audio and Web Conferencing ensures that efficiency and productivity are kept high as the necessary interactions between management, agents, and customers are carried out easily and clearly.
Benefits Highlights:
- Practical and effective way for internal communication.
- Beneficial in assisting more than one person at a time.
- Clearer communication than traditional customer service on chat.
- Easy connection to the application from anywhere at any time.
Industry Related Benefits
- Customer support agents need to consult back office managers, product owners or IT experts on a complex problem fairly often. Sometimes the issue requires feedback from more than one person at a time and thus communicating over a conference call is a practical and effective way to address that need.
- In some cases, support agents need to help more than one person at a given time, such as when helping a small team of software product users establish a connection with each other, or guiding them through setting up a team collaboration workflow. This is another area where call conferencing can be of great benefit to customer service departments or agencies.
- Call conferencing between agents and customers allows for clearer communication than traditional customer service on chat. Clients are able to clearly express themselves and agents are able to guide them through the necessary resolution more easily.
- In cases of training for multiple customer service agents at a time, agents can easily connect to the application from anywhere at any time, saving them the inconvenience of travelling to attend a training session. The speaker will also be able to train multiple employees at one time without having to travel to a specific location.
Introduction
Audio and Web Conferencing features the option to make conference meetings in governmental contexts safer by using a pin number authentication method. This means that decisions and productivity will be simplified and secure. Additionally, the solution provides automatic notifications via email or SMS to allow a scheduled time table on screen.
Benefits Highlights:
- Secure conference meetings via pin number authentication method.
- Simplifies decision-making process and increases productivity.
- Scheduled or on-demand meetings set up from single interface.
- Invitations to conferences via email or SMS notification.
- Highest privacy standards through safety and control protocols.
- Administration of billing features is included in the application.
Industry Related Benefits
- Synthesis Audio and Web Conferencing features easy-to-set-up conference meetings secured via a pin number authentication method, which allow government officials and employees to simplify decision-making processes and increase productivity.
- Scheduled or on demand conference meetings can be easily set up from a single interface. Employees from different departments are invited via email or SMS notification with a dial-in number to join in the meeting at a given time from anywhere, whether through a desk landline or mobile phone.
- Synthesis Audio and Web Conferencing guarantees highest privacy standards through the creation of safety and control protocols to maintain protection of virtual rooms.
- Administration of assignments of cost and other advanced billing features is included within the audio and web conferencing application, giving additional access to numbers and facts in order to provide them in high-security meetings.
Introduction
Transport services are constantly required to be in touch with branches from different countries or locations. Therefore, the use of an audio and web conferencing application can save additional costs from calls or expensive international rates. Additionally, conferences are less complex as static lines and participants can be managed and monitored from a single location.
Benefits Highlights:
- Saves a considerable amount of monthly costs.
- Reduces complexity by managing conferences.
- Delivers important compliance communications.
- Allows for the permanent transfer of resources to customers.
Industry Related Benefits
- Transport services companies that constantly require being in touch with branches across different geographical locations, can save a considerable amount of monthly costs from pay per minute calls or expensive international rates.
- Reduce complexity by managing conferences with a centralised web portal to control and monitor static lines and conference participants from one location.
- A useful tool shared by all parties is the delivery of important compliance communications, which can be recorded for further access.
- Transportation centres can permanently transfer resources to customers to save time and align efforts.
Introduction
Audio and Web Conferencing benefits organisations economically mainly through the avoidance of expensive travelling costs and through on-site conferences for your operations managers. Cloud-based communications guarantees the freedom for international organisations to be in constant contact with the advantage of setting up scheduled/unscheduled conference calls. Another important factor is staff training wherein quick updates and short summaries are distributed in different locations.
Benefits Highlights:
- Saves on travelling costs and on-site conferences.
- Provides freedom for employees in international organisations to be connected.
- Scheduled or unscheduled conference calls can be set up easily and hassle-free.
- Requires one-time installation without recurring maintenance.
Industry Related Benefits
- Virtual, cloud-based conference calls give your organisation the benefit of saving your budgets from expensive travelling costs and on-site conferences for your executive group or regional sales and operations managers.
- Global cloud-based communication provides the freedom for international organisations to have their teams and regional managers constantly connected at a fraction of the cost of legacy networks, and with the advantage of setting up scheduled or unscheduled conference calls easily and hassle-free.
- Staff training is another area where the hospitality industry can take advantage of virtual conferencing. Quick updates and short briefs can be given over conference calls, particularly when staff members are based in different premises and locations.
- The advantage of the solution of audio and web conferencing is that it just requires a one-time installation without recurring maintenance.
