Screen Sharing

Introduction

The financial industry often requires that documents, projects, and proposals undergo scrutiny from multiple members of staff, given their highly sensitive nature. When it comes to keeping everyone on the same page, a screen sharing tool is ideal to maintain consistency and to assist in the generation of new ideas.

Benefits Highlights:

• Facilitates remote presentation and reviewing between colleagues.
• Facilitates and encourages participants to follow and understand presentations in real time.
• Eliminates the need for participants to download material before a session.
• Provides freedom for easy and efficient discussions.

Industry Related Benefits

• Remotely presenting and reviewing reports and documents with colleagues is a frequent undertaking within financial services, made easier by the possibility of sharing the same screen.
• Sharing a screen during a video or call conference is a straightforward way to keep co-workers on the other side of the call following and understanding your presentation in real time.
• Screen sharing eliminates the need for attendees of the conference having to download something beforehand, as everything which will be discussed will be shown on the same screen, allowing everyone to follow the document easily.
• Branch managers of financial institutions or banks would be free to present their ideas for discussion easily and efficiently with workers, making for more productive meetings.

Introduction

Synthesis Screen Sharing allows workers within the retail industry to collaborate effectively and efficiently between themselves on new products, sales forecasting reports, and other important matters, without losing time which would otherwise be spent travelling.

Benefits Highlights:

• Allows retailers and managers to coordinate tasks in a more direct way.
• Makes training on new policies and regulations more efficient and easier.
• Allows personnel to keep each other in the loop without having to schedule meetings and spend time and money.
• Enhances clarity and credibility provided by salesperson to customer.

Industry Related Benefits

• Retailers and shop managers can conveniently use screen sharing between store branches and back offices to coordinate various tasks in a more direct way such as, for example, presenting to colleagues some recently added products to the online store, sales forecasting reports, and other reports and documentation that need to be reviewed collaboratively.
• When retail outlet employees need to be trained on new policies and regulations, it is easier and more efficient for this to be done via screen sharing, so that everyone may be quickly and easily informed of the way things work.
• Managers and stakeholders can keep each other in the loop through quick updates in screen sharing sessions without having to schedule a meeting and spending time and money travelling to and from it.
• The ability to add a real time visual presentation to one’s words enhances the clarity and credibility provided by the salesperson to the customer, which is why Synthesis Screen Sharing will help improve your business.

Introduction

Manufacturers and stakeholders can manage their business more successfully and easily with Synthesis White Boarding. They are free to present their content and update, annotate, and manipulate it as they are presenting it, as well as allowing participants within the white boarding session to do the same.

Benefits Highlights:

• Simpler collaboration between members of the supply chain.
• Allows designers and production managers to confer each with each other about details and ideas.
• Eliminates problem of scheduling immediate meetings when quick decisions need to be taken.
• Eliminates need to spend time or money on travelling and increases efficiency.

Industry Related Benefits

• Collaboration between design teams and key stakeholders in the supply chain is made simpler through a screen sharing capability.
• Designers and production managers can share complex CAD designs and blueprints on their screen, while conferring with each other about details and ideas.
• When quick decisions regarding the manufacturing of a product need to be made, it is sometimes difficult for the different personnel involved in the decision making process to schedule an immediate meeting. With a screen sharing application this problem is eliminated as conferences may be held spontaneously with little prior planning, resulting in increased productivity.
• If warehouse managers, manufacturers, and stakeholders wish to meet to discuss any forecasted plans or sudden updates, they do not need to spend time or money on travelling but can simply carry out their plans through a screen sharing session, thus being more efficient.

Introduction

By offering your clients support through screen sharing, you are becoming more efficient and ultimately, more productive, as you save on having to be physically present when assisting them, or risking miscommunication over the phone. Thus, you increase the chances of a first call resolution while maintaining your service security.

Benefits Highlights:

• Facilitates communication between agents and customers.
• Allows agents to receive updates and instructions directly from product owners.
• Saves time, reduces confusion and frustration, and increases efficiency for customers and agents.
• Saves time and money and leave a greener footprint.

Industry Related Benefits

• Screen sharing and remote desktop access are indispensable tools for customer service and support teams. Through a screen sharing application, a support agent can easily guide an end user on how to set up and configure a software product or how to solve a particular technical issue more effectively than through a call alone.
• Customer service agents can receive updates and instructions from product owners and developers about some new feature update and so on.
• Through screen sharing, a customer service agent may access a client’s screen and resolve the issue themselves if it is proving too difficult for the end user to do himself through instructions. This saves time, confusion, and frustration for both parties and allows for the most efficient solution to be found.
• When offering remote support through screen sharing, your business is leaving a greener overall footprint, thus helping in environmental issues apart from saving time and money.

Introduction

Synthesis Screen Sharing enables easy updates about working progress for clients and stakeholders. New developments of websites or creative designs and campaign plans can be distributes in order to avoid additional travel costs for meetings or time-consuming email and call correspondence.

Benefits Highlights:

• Allows agencies to keep clients and stakeholders in the loop easily.
• Increases participation in training sessions and facilitates acquisition of knowledge.
• Encourages achievement of goals in the shortest amount of time.
• Seamless integration with other Synthesis applications.
• Provides participants with optional tutorial before every meeting.

Industry Related Benefits

• Media houses and marketing communications agencies can keep clients and stakeholders in the loop about work in progress, such as website development or creative designs and plans for marketing campaigns, saving time on multiple face-to-face meetings or going back and forth with emails and calls.
• Participation in training sessions is deepened and acquisition of new knowledge in the field of media and communication is made easier through the sharing of relevant content.
• Screen sharing helps the achievement goals within the shortest amount of time. The application enables the presentation of developed solutions and demonstrations step-by-step by sharing solutions for demos while customers can use it for support.
• Screen Sharing can be used together with Synthesis Video Conferencing, which distributes information to every person attending the specific meeting. This kind of team collaboration allows a more precise and higher quality end result.
• To avoid any misunderstandings regarding usage, the application provides every participant with a quick optional tutorial before every meeting. Every participant will be aware of which portions of their screens may be visible to attendees.

Introduction

Introduction

Introduction