Introduction
Video conferencing within the healthcare industry can be advantageous in a number of ways. It makes communication easier, clearer, and more efficient. It allows professionals in the medical field to be faster and more productive in their work as factors such as location and time constraints are no longer issues. Thus, medical staff can easily confer with other professionals about dilemmas they come across, nurses can get a doctor’s opinion on a treatment or procedure, and bed-ridden patients can connect with their doctors to discuss health concerns. Videos for training can be provided to educate future doctors on giving an accurate diagnosis and collaborations with other doctors can be requested to cure patients in a more efficient way.
Benefits Highlights:
- Training through live or recorded video courses
- Fast knowledge transfer among professionals, experts, and carers
- Saving of time and resources
- Helps in teaching hospitals and educating remote students in the best way possible
- Decrease in need to transfer patients for specialised care
Industry Related Benefits
- Continuous professional development and on-going education programmes are an important Human Resources consideration in the medical profession and healthcare services in general. Video conferencing offers the flexibility of delivering training through live or recorded video courses to employees and teams across different locations, avoiding time wasting and costs in travelling.
- As with staff training, fast knowledge transfer among professionals, experts, and carers is of high importance within the healthcare industry. Video conferencing can achieve this in the most economical way possible. Medical experts for instance, can consult doctors or nurses overseeing a particular case to get guidance or a second opinion about a diagnosis or a procedure. This also saves time and resources by not having to transfer in-patients to other sections.
- Synthesis Video Conferencing is ideal for staff training purposes in order to improve the service given to each patient. Links into the healthcare environment can help teaching hospitals to educate remote students in the best way possible. After watching the provided videos, they can ask a doctor about surgical procedures or help diagnose a patient from a distance.
- The need to transfer a patient for specialised care is minimised as doctors in different locations can speak directly with those administering care to the patient.
Introduction
The financial sector requires high quality video conferencing to make its meetings and discussions more efficient and productive as staff members between different branches and headquarters communicate. Representatives from financial centres located in different areas may discuss matters without leaving their offices, thus saving time and money, while staff in branches can be quickly and efficiently trained and brought up to date on new regulations and policies.
Benefits Highlights:
- More effective communication between branch offices, headquarters, and financial centres
- Secure video conferencing platform for travelling employees
- Seamless integration with other Synthesis applications
- Worldwide broadcasting in real time
- Feature-rich experience regardless of geographical location
Industry Related Benefits
- Financial service providers can use video conferencing to communicate more effectively between branch offices, headquarters, and financial centres.
- Executives doing frequent business travelling can stay connected with other employees through a secure video conferencing platform that works seamlessly with other Synthesis cloud solutions, such as VoIP Services.
- Broadcast critical information and policy changes in real time to staff worldwide.
- Synthesis Video Conferencing clients enjoy a feature-rich experience with your experts, regardless of geographical location – in an office, in the comfort of their home, or even on the go.
Introduction
In retail, collaboration is a tremendously important element as the product and service depend on effective communication between warehouse, shipping and outlet employees. Updates can be quickly communicated and stakeholders can be kept in the loop with what is happening.
Benefits Highlights:
- Collaborative tool for more effective collaboration
- Allows for more efficient communication with stakeholders and suppliers
- Better and more succinct communication through visual input
- Keeps all personnel on the same page
Industry Related Benefits
- Video conferencing provides organisations in the retail industry with a collaborative tool for stakeholders in the whole supply chain to communicate more efficiently.
- By communicating effectively with your suppliers throughout all phases of the supply chain, you can make sure all your products are shipped in a timely manner.
- Changes and updates such as warehouse fulfilment, delivery dates, and shipment status, can be communicated better through visual input making sure that all personnel is on the same page.
- A quick video call between warehouse and shipping employees can allow a more succinct explanation of delivery changes, confirm the status of shipments, and verify store inventory.
Introduction
Video conferencing in the manufacturing industry opens up a world of opportunities to improve one’s business. As manufacturers need to collaborate with clients and stakeholders, video conferencing eases the process by allowing them to communicate with each other effectively and quickly from the comfort of wherever they are. The video and audio are high quality, clear and fast, allowing your team to perform their best.
Benefits Highlights:
- Ideal collaborative environment and tools for fast-pacing product development cycles
- Employees working remotely or in cross-functional teams can collaborate
- Allows for the creation of lead-capturing webinars
- More effective and immediate changes along the supply chain
Industry Related Benefits
- Video conferencing offers manufacturers the right collaborative environment and tools for fast-pacing product development cycles through real time feedback, design sharing and modelling across any location or device.
- Employees working in cross-functional teams and in multiple locations can work and collaborate face-to-face. For instance, project managers in the manufacturing plant can communicate more closely with designers located in offices elsewhere.
- Create lead-capturing webinars around your services, niche, or industry easily.
- Changes along the supply chain from production lines and warehouses all the way down to retail distributions can be responded to more effectively and immediately.
Introduction
Perhaps one of the industries in which video conferencing is the most effective is in customer service. Support agents can be more productive and efficient when they have the possibility to communicate with customers visually – for example when demonstrations are required – as well as when they have the freedom to reach each other through video calls. This allows the agents to discuss internally any client issues, as well as conduct training and internal meetings.
Benefits Highlights:
- Can be used internally or as a customer support tool
- Face-to-face communications for better understanding or in case of demonstrations
- More effective internal communication
- Provision of professional how-to videos
Industry Related Benefits
- Customer service providers can get various benefits out of using video conferencing as part of their communication channels - both internally and as a customer support tool.
- Video conferencing offers the advantage of face-to-face communication in situations where, for instance, product demonstrations are required or the support agent needs to better understand a particular problem that a customer needs help with.
- Support agents can communicate internally more effectively when, for example, asking product owners or topic experts for help regarding a particular problem such as a product part installation or a correct configuration.
- Synthesis Video Conferencing, in addition to video chat, can provide professional how-to videos to give a product a friendly face and provide FAQs online.
Introduction
Having video conferencing in your toolbox offers governmental agencies the guarantee of mobility at a lower cost, as well as the preservation of secure and effective communication. To this extent, the distribution of critical and public safety information can be done within an optimal timeframe. Additionally, video conferencing within this industry enables the promotion of citizen dialogues and offers citizens the option to participate in meetings and community events.
Benefits Highlights:
- Aids government agencies embrace mobility at lower costs
- Delivery of critical information in a timely manner
- Promotes citizen dialogue and participation
- Simple, reliable, and secure communication
Industry Related Benefits
- Video conferencing helps government agencies embrace mobility at lower costs. More employees within governmental arms and branches are recruited to work remotely and video conferencing is the best alternative to face-to-face meetings that can ensure employees communicate securely and effectively irrespective of location.
- Critical and public safety information can be delivered in a timely manner.
- Promote citizen dialogue and participation in public meetings and community events.
- Law courts greatly depend on the progress of on-going processes, which lengthen the court’s work and minimise its efficiency. Synthesis Video Conferencing can address the need for simple, reliable, and secure communication in this governmental arm.
Introduction
Synthesis Video Conferencing allows the freedom of secure and timely decision making between important business partners and key personnel. Employees can strengthen their skills through live and on-demand education and training carried out over the application. Furthermore, video conferencing provides you the possibility of creating lead-capturing webinars around internal services, niches or industries.
Benefits Highlights:
- Facilitates secure and timely decision-making
- Provides live and on-demand education and training programmes
- Allows for the creation of lead-capturing webinars
- Cost saving when it comes to long distance calls
Industry Related Benefits
- Facilitate secure and timely decision-making with business partners and key personnel.
- Provide both live and on-demand online education programmes and training programmes for employees.
- Create lead-capturing webinars around your services, niche or industry easily.
- Video conferencing offers the benefit of saving costs for long distance calls, especially when lorry drivers are out of the country and when a change in route must be clarified.
Introduction
The use of video conferencing within the hospitality industry aids hotels and resorts to give live demos of on-site facilities, amenities and new services to sales representatives, online travel agencies and booking agencies. Additionally, the application provides the perfect platform for staff training, such as before peak periods. Specifically, video conferencing focuses on delivering training to staff within hotel chains, as well as facilitates discussions between managers and staff.
Benefits Highlights:
- Allows for live demos of on-site facilities, amenities, and new services
- Allows for training for and discussions between remote personnel
- Employees can be managed from one location
- Training can be held at any time
- Saving of costs for courses or internal training
Industry Related Benefits
- Hotels and resorts can use video conferencing to give live demos of on-site facilities, amenities and new services to sales representatives, online travel agents or third-party booking agencies.
- The hospitality industry requires constant staff training especially before peak periods. Video conferencing is particularly useful in delivering training remotely to hotel chains, or for discussions between personnel at the head office and those on-site.
- All of the hotel staff can be managed from one location. Inside meetings can be held with all important managers and instructions can be given regarding housekeeping and maintenance.
- Efficient staff is needed in hotels so online training can be given to them which will save additional costs for courses or internal training development.
